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News  
Patient kiosk confirms insurance eligibility 27 Aug 2008 ATLANTA — Insight Imaging, a national provider of diagnostic imaging services, and Clearwave, a health care technology company focused on streamlining administrative processes, have announced that 16 Clearwave kiosks have been deployed at Insight's centers to ease the patient check-in process.
Eight kiosks were introduced at Insight's Dallas-Fort Worth area facilities while eight were installed in certain California locations.
The Clearwave kiosk system affords Insight Imaging the ability to verify insurance eligibility in real time, increasing the company's capacity to manage its health care operations more efficiently, while streamlining financial and administrative processes.
Through HIPAA-compliant standards, Insight's front desk staff are now able to check in patients and verify eligibility in real-time, as well as determine benefits and patient responsibilities at the time of service. This provides Insight Imaging the opportunity to increase cash flow, lower collection costs and decrease potential year-end write offs related to bad debt.
During the roll out, Clearwave also successfully integrated with Insight's practice management system via Clearwave's Health Level Seven interface. Through this new functionality, Clearwave provides the only fully integrated kiosk solution that also provides a real-time eligibility check.
"At Clearwave, we are working to help the health care industry shift its mentality to one that is focused on conducting business at the time of service where eligibility and benefits can be immediately verified and patient payment accepted," said Gerard White, chief executive of Clearwave. "Insight Imaging fully recognizes this sense of urgency and the importance of advancing within the healthcare industry. This is evidenced by its commitment to work with us to provide technology capable of enhancing customer service and reimbursement efforts while offering a positive and convenient patient experience."
©2008 NetWorld Alliance LLC. All rights reserved.
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