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 If you build it, will they come?

by Kirk Nelson contributor

Having the latest-and-greatest in kiosk technology is fine, but what good are your kiosks if your customers aren't using them? Kirk Nelson, OEM sales director for ArcaTech Systems, shows how to craft a self-service solution that lines up with what consumers really want.

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ATMs in Central and Eastern Europe
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Features: 'The year of digital media' for NCR
NCR Corp.’s Dick Arnold, who showed off his company’s newest retail solutions during the third-annual Self-Service Universe Executive Conference for the Americas, held in Orlando April 2 - 4, says retailers’ adoption of new technology is increasing – and NCR expects to be at the crest.
Photo Kiosk: Taking control
The ability to remotely manage a kiosk project can play a pivotal role in customer satisfaction. Find out how Esprida Corp. helped a photo kiosk deployer to know when kiosks were malfunctioning.
Features: The show must go on
He's the man behind the show — specifically the KioskCom Self Service Expo and The Digital Signage Show — and he knows what it takes to get the industry's best and brightest under one roof. Find out what makes Lawrence Dvorchik tick.
Please note: Some case studies require Adobe Acrobat Reader to view. Please click here to download the reader.
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09 MayMEI launches retail banknote recycler for self-checkout systems
09 MayCanadian company pushing pill-dispensing kiosk
08 MayAdvantech establishes new European customer care center
08 MayDT Research and Jaco Electronics plan Portland airport digital signage, kiosks
08 MayIndia Transact to install self-service kiosks
08 May3M touchscreens gain ground in gaming
08 MayGroup Health Co-op chooses D2 Sales' Passport Express check-in kiosk
08 MayKiosk Europe Expo and Digital Signage Expo open in Germany
08 MayNCR profit up 41%, gain attributed to manufacturing consolidation
08 MayVIDEO: Internet drives self-service, according to Netkey
 
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Digital Signage and Corporate Communication
How to Network Digital Signs with Cellular Technology
Assisted Selling and Point-of-Decision Marketing
Kiosk Design: Using Form, Function and Forethought to Make Your Kiosk Irresistible
Shaping the Customer Experience with Digital Signage
Ten Steps to Better Kiosk ROI
How to Optimize the Profitability of Your Kiosk Project
Restaurant Digital Signage
Cash Control: How Management Options Can Help Cut Costs
Cash Acceptance and Self-Service ROI
Digital Signage: Frequently Asked Questions
Cash Automation Devices
Digital Signage Hardware
Digital Signage for Financial Institutions
Wireless Data Communications: Severing the ties that bind
Advertising with Digital Signage
Content and Content Management for Digital Signage
Beyond the ATM
Digital Signage and One-to-One Marketing
Self-Service Branding: Carry Marketing Messages to the Kiosk
Application Software
The Self-Order Kiosk
Digital Menu Boards
Power Protection Matters
Interactive Displays
Outdoor Kiosks: The Elements of Beating the Elements
9 Experts Forecast the Year in Digital Signage
Measurement and Analysis for Digital Signage
The Benefits of Retail Kiosks
Retail Digital Signage
Digital Signage Project Planning
ATMs in Central and Eastern Europe
Demystifying RFID: What Every Businessperson Needs to Know
Financial Self-Service and the Automation Revolution
Digital Signage: The State of the Art and the Promise for the Next Five Years
How and Why to Deploy Self-Service Bill Pay
Special Report: The Case for Self-Service Bill Pay
Digital Signage and ROI
Report: 2006 Self-Service World Market Survey
 
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Self-Service World